The Government of Rajasthan has always been so vigilant about the problems of the citizens of the state and tries to stay prompt in solving them as much as they can. The efforts of the Government for citizens are genuine as they understand the sentiments of the common people of Rajasthan. Owning this on purpose, the Rajasthan Government began with a transformation in the way of citizen-centric governance in the state, which is known as “Rajasthan Sampark”. This is a project which was implemented through the Department of IT and Communications, in which the Government has decided to bring in excellence in citizen service delivery by ensuring transparency and minimizing grievances.
Let’s know in deep what are the main services provided on the platform of Rajasthan Sampark & how Rajasthan Sampark is benefitting the citizens in Rajasthan:
- Most Importantly, this is working as a Grievance Redressal platform where citizens are provided with different options to lodge their grievances & get solutions in a stipulated time.
- Citizens can lodge their grievances against any government department/ office through this platform and the grievance will further be sent to the respective office/ department for redressal.
- Also, this platform highly aims to achieve transparency and interaction with the citizens, for better governance.
Types of Grievances lodged on Rajasthan Sampark:
There are numerous categories under which complaints can be filed on Rajasthan Sampark. Problems related to street lights, sewerage, potholes on the road, garbage, water, electricity, etc. fall under the category of grievances that can be lodged on Rajasthan Sampark.
The government has also introduced various schemes for the welfare of Rajasthan’s citizens, for example Mukhyamantri Chiranjeevi Swasthya Bima Yojana, Janani Suraksha Yojana & by any case if citizens get trapped in the problems related to these schemes, they can make a complaint on Rajasthan Sampark in this regard.
Undoubtedly, this platform is an all-in-one solution for all your problems. So, whenever you find yourself in trouble, contact Rajasthan Sampark immediately for action. Let’s know where & how you can lodge a complaint on Rajasthan Sampark.
Modes of registering complaints on Rajasthan Sampark:
The Rajasthan Sampark platform covers all government departments, autonomous organizations, and academic institutions. It is a centralized platform that uses:
- Web portal of Rajasthan Sampark
- App of Rajasthan Sampark
- Jan Sampark centers and eMitra kiosks
- Rajasthan Sampark Helpline number 181
Also, these different means of connecting to the platform allow people to use multiple avenues for registering and tracking the status of their complaints. Upon registration, the resident receives a Grievance ID that can be used in the future to track the grievance, re-open it, give feedback, etc. So, whenever you lodge a complaint, choose the mode that suits you best.
Rajasthan Sampark Helpline number 181
181 is just a phone away from you to help you out in problems. You can Register your grievance related to any department by dialing 181. The time to reach out to Rajasthan Sampark through 181 is 24/7 so that you can complain immediately in tough times.
SSO id is needed to register a complaint on Rajasthan Sampark. For that, you will have to register/login in Rajasthan SSO portal.
What is SSO (Single Sign-on) Login?
SSO stands for Single Sign-on, which is a service by the government of Rajasthan. This is a platform that requires one-time sign-in to get access to all your accounts on the Department of Rajasthan. Also, All Rajasthan government portals are managed by SSO.
Rajasthan Single Sign-On (RajSSO) is meant to deliver numerous services of the state government. The portal seeks individuals’ personal data to avail various services under RSSO. All the data entered by the people in the SSO portal is secure and safe.
This id can be used for filling online exam forms, RSMSSB Recruitment forms, Bhamashah Bima Yojana, E-Mitra, E-Learning, etc.
Eligibility Criteria for SSO
The general eligibility criteria for Rajasthan SSO ID registration are mentioned below:
- All Residents of Rajasthan
- All Udhyog Industries or Businesses of Rajasthan
- All-State Government servants of Rajasthan (SIPF Users)
One of the following documents is required in order to get registered for the Rajasthan SSO ID.
- Bhamashah ID Card
- Aadhaar Card
- Google Login Credentials
- Facebook Login Credentials
- SIPF ID (for government employees)
- BRN Number (for Udhyog)
Rajasthan SSO ID Registration Procedure
The residents of Rajasthan can create SSO ID online by following the steps mentioned below:
Access the RajSSO Portal
Step 1: The applicant must visit the homepage of the Rajasthan SSO Portal to create an SSO ID online.
New User Registration
Step 2: In case you are a new applicant of the RSSO portal, you have to register in the SSO portal to avail of all the services offered by the government. Then click on the option “Register” for the New User Registration.
Step 3: Then you will be redirected to the SSO registration page. The registration page will appear with the following options.
- Government Employee
Registration Process for Citizens
The citizens can get the digital SSO id by the following points mentioned below:
Step 4: You have to click on the citizen tab and then click on the enter button.
Step 5: Then you can register using one of the five digital identities through,
- Jan Aadhaar
- Facebook account
- Google account
- Bhamashah account
A local digital identity is provided by the government, which is linked to the individual’s bank accounts.
Step 6: You also have to enter your mobile number that is already linked with your Aadhar card number.
Step 7: After registering at SSO, you can enter the login credentials (ID and password) and shall be able to login in to SSO.
By using this SSO id, you can easily file your grievance on the Rajasthan Sampark portal. The Rajasthan Government tries its best to solve it as soon as possible.